11700 Privacy Policy – Our Commitment to User Data Protection
This Privacy Policy explains how 11700 collects, stores, uses, and protects your personal information when you use our betting platform. We take this responsibility seriously and are committed to keeping your privacy protected at all times.
Last updated: 2026. This Policy applies to all registered users and visitors of the 11700 platform.
What Information Does 11700 Collect?
When you register and use the 11700 platform, we collect various categories of information to ensure our services are secure, efficient, and tailored to your needs. The information collected includes the following categories:
- Personal account information: Your full name, email address, phone number, date of birth, and password provided when creating your account.
- Identity verification information: Identity documents such as a national ID card or passport, requested during the KYC (Know Your Customer) verification process prior to approval of your first withdrawal.
- Device and browser information: IP address, device type, operating system, browser version, and other technical data collected automatically when you access the platform.
- Payment information: Details of deposit and withdrawal transactions in MYR, including payment methods used such as internet banking and e-wallets. We do not store credit card or debit card numbers directly.
- Platform usage data: Records of gaming activity, betting history, login frequency, and your interactions with various platform features.
- Cookie information: Data collected through cookies and similar tracking technologies as you browse our platform.
How Is Your Information Used?
Information collected by 11700 is used responsibly for the following purposes:
- Processing account registrations and verifying user identities in compliance with applicable legal requirements.
- Processing and verifying financial transactions — deposits and withdrawals in MYR — securely and accurately.
- Providing responsive customer support and resolving any complaints or enquiries submitted by users.
- Verifying user eligibility to participate in promotions, bonuses, or special offers available from time to time.
- Detecting and preventing fraud, multi-account usage, and other suspicious activity that could compromise platform security.
- Enhancing the user experience through usage data analysis and tailoring displayed content to individual user preferences.
- Sending important notifications related to your account, transactions, system updates, and relevant promotional information.
We will not use your information for any purpose beyond what is stated above without first obtaining your consent.
Cookies & Tracking Technologies on the 11700 Platform
The 11700 platform uses cookies and similar tracking technologies to enhance the user experience and keep the platform running smoothly. Several types of cookies are used:
- Essential cookies: Required to enable core platform functions such as login sessions, account verification, and security. These cookies cannot be disabled.
- Performance cookies: Used to collect information on how users interact with the platform, helping us identify areas for improvement.
- Functional cookies: Allows the platform to remember user preferences such as language, region, and other personal settings for a smoother experience.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect some functionality of the 11700 platform.
How Is Your Data Stored and Protected?
User data security is 11700's highest priority. We implement a range of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Protective measures in place include:
- SSL (Secure Socket Layer) encryption on all data transmissions between your device and our servers to ensure information cannot be intercepted.
- Password storage using secure hashing methods so that actual passwords are never stored in plain text.
- Strict access controls ensure that only authorised staff may access users' personal information, and only for support and verification purposes.
- Continuous system monitoring to detect any suspicious activity or attempted intrusions into the platform's database.
Your personal information is retained for as long as your account remains active or as long as necessary to fulfil applicable legal obligations. You may contact us to request data deletion once your account has been closed.
Data Sharing with Third Parties & User Rights
Sharing information with third parties: 11700 does not sell or rent users' personal information to third parties for marketing purposes. However, we may share information with the following parties in limited circumstances:
- Payment processors and financial institutions required to securely process your MYR transactions.
- A technical support service provider that assists in the operation and maintenance of the platform.
- Regulatory authorities or law enforcement agencies where required under applicable Malaysian law.
User rights over personal data: As an 11700 user, you have the following rights regarding your personal information:
- Right to access: You may request a copy of the personal information we hold about you.
- Right to rectification: You may request corrections to any inaccurate or incomplete information via your account settings or by contacting our support team.
- Right to erasure: You may request deletion of your personal information once your account is closed, subject to record-keeping obligations prescribed by law.
To exercise any of the above rights, or if you have any questions about this Privacy Policy, please refer to the FAQ us or contact the 11700 support team by email at [email protected]. You may also review Terms & Conditions us for more information on the platform's terms of use.
11700 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated via a notification in your account or prominently displayed on this page. Your continued use of the platform after changes take effect constitutes your acceptance of the updated policy.
Have questions about how we handle your data?
Check out our FAQ section, log in to your existing account, or register to start using the 11700 platform safely and conveniently.