11700 Responsible Gaming – Play Smart, Play Safe
At 11700, we believe that online entertainment should be a fun, controlled, and safe experience. This page provides a comprehensive guide to help you play responsibly, recognise early warning signs, and make use of the self-control tools we offer.
If you need immediate assistance, please refer to the professional support section below or reach out to our team.
11700's Commitment to Healthy Gaming
11700 takes a proactive approach to ensuring that all users on our platform can enjoy betting entertainment in a safe, responsible, and stress-free environment. We understand that for some individuals, betting can carry serious psychological and financial risks if left unchecked.
As a responsible platform, 11700 provides a range of self-control tools, practical guides, and easily accessible support channels. We encourage every user to set clear limits before starting a gaming session and to always put personal wellbeing first.
Our approach to responsible gaming is built on three core pillars: prevention through education and the sharing of information, protection through self-control tools, and support through access to professional help when needed.
How to Identify Risky Gambling Behaviour?
Early Warning Signs
- Using money meant for daily necessities — such as rent, food, or bills — to gamble.
- Frequently feeling anxious or unsettled when unable to play.
- Hiding gambling activity from family members or friends.
- Continuing to play after significant losses in the hope of winning it back.
Signs of a More Serious Problem
- Borrowing money or selling assets to fund betting activities.
- Neglecting work, family, or social responsibilities due to betting.
- Unable to stop despite repeated attempts.
- Feeling like life is empty or meaningless without betting.
If you recognise any of the signs above in yourself or someone you care about, we encourage you to take self-control measures or seek professional help right away.
How to Set Effective Time and Budget Limits
One of the most effective ways to ensure a positive gaming experience is to set clear limits before starting each session. 11700 encourages all users to practise the following principles:
- Daily or weekly budget limit: Set a maximum amount in MYR (RM) that you are comfortable spending on betting entertainment over a given period. This should come from your entertainment budget — not savings or money set aside for daily necessities.
- Time limit per session: Set a reasonable time limit for each gaming session. Avoid playing for hours on end without a break — regular pauses help you make clearer, more rational decisions.
- Loss limit: Decide on the maximum amount you are willing to lose before a session begins. Once that limit is reached, stop playing — no exceptions.
- Avoid playing when stressed: Do not use betting as a way to cope with emotional stress, grief, or financial difficulties. Decisions made when emotions are running high often lead to regret.
Self-Control Tools Provided by 11700
Deposit Limit
Users can set daily, weekly, or monthly deposit limits through their account settings. These limits help you control how much money you add to your gaming account.
Time-Out
If you feel like you need a break, you can activate a cooling-off period lasting a few days or weeks. During this time, access to your gaming account will be temporarily suspended.
Self-Exclusion
For more serious cases, users can apply for a long-term self-exclusion. This will block your access to the 11700 platform for a set period to support your recovery.
To activate any of these self-control features or to find out more, please log in to your account or contact the 11700 support team.
Minor Protection
11700 takes very seriously its responsibility to ensure that our betting platform is not accessible to anyone under the age of 18. We have implemented multiple layers of protection to this end:
- A strict age verification process during account registration, requiring valid proof of identity.
- Ongoing verification checks during the first withdrawal process to confirm user identity.
- Immediate account suspension if there are indications that a user may be underage.
We encourage parents and guardians to use parental control software on shared devices to prevent minors from accessing gambling websites. If you suspect that a minor is using the 11700 platform, please contact us immediately via our support email.
Life Balance and Seeking Professional Help
Betting should only be a small part of your entertainment life, not the main focus. 11700 encourages all users to maintain a healthy balance between betting activities and their work commitments, social relationships, physical health, and mental well-being.
If you feel that your betting activity has begun to affect your daily life, do not hesitate to seek help. Here are some steps you can take:
- Talk to someone you trust — a family member, close friend, or counsellor.
- Contact the 11700 support team to activate self-control or self-exclusion features.
- Seek help from a qualified mental health professional with experience in addressing gambling-related issues.
- Reference FAQ for more information on the tools available on the 11700 platform.
Remember, asking for help is a sign of strength, not weakness. 11700 is always here to ensure you have a positive and responsible gaming experience.
Need help or want to find out more?
Check our FAQ for detailed information, or log in to your account to easily manage your responsible gaming settings.